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Customer testimonials & project ratings
independently verified by HomeAdvisor. 

Overall Verified
Testimonial Score

4.79

Composite Score

Quality

Customer Service

Value for Money


Review Date: 06/24/2013 | Author: Barbara P., Aurora, CO

Comments: WONDERFUL ! The Madd Hatter was concerned about my project and was wonderful to work with !

Review Date: 11/18/2012 | Author: Lee S., Aurora, CO

Comments: Madd Hatter came out and cleaned my chimney friday. They showed up in the time frame they said and got the job done. No real issues took a little longer than I thought it should have but over all I'm happy it's done. Thanks for your help!

Review Date: 09/11/2011 | Author: Barbara Y., Arvada, CO

Comments: No comment

Review Date: 06/14/2011 | Author: a Neighbor, Denver, CO

Comments: On time, nice-all around good experience when having to complete a necessity!

Review Date: 09/23/2010 | Author: Paul Z., Denver, CO

Comments: Very professional!

Review Date: 08/25/2010 | Author: a Neighbor, Denver, CO

Comments: They were fantastic and did a thorough job cleaning out my fireplace.

Review Date: 08/24/2010 | Author: a Neighbor, Littleton, CO

Comments: Very friendly and thorough.

Review Date: 08/15/2010 | Author: a Neighbor, Aurora, CO

Comments: The only thing I absolutely did not like or appreciate is that at the end he said he can except tips if you are willing to or not. I thought that was rude. We always tip if we feel the job was done right and fair. I think this puts someone in an awkward position if they don't tip or don't have the extra money to do so. And then feel bad if they are not able to tip.

Review Date: 06/25/2009 | Author: Charlotte S., Aurora, CO

Comments: Very polite, did a very good job. excellant service.

Review Date: 06/02/2009 | Author: a Neighbor, Denver, CO

Comments: They were fine. The gentleman who came out was very nice, but he was a little too chatty which made him slower than I thought he should be.

Review Date: 06/01/2009 | Author: Jim H., Littleton, CO

Comments: He was awesome. Did a good job, kept the mess to a minimum. He even posed for me to take a picture as my mom collects chimney sweeps.

Review Date: 05/11/2009 | Author: a Neighbor, Denver, CO

Comments: They did a great job!

Review Date: 04/07/2009 | Author: a Neighbor, Arvada, CO

Comments: Very professional and friendly.

Review Date: 03/13/2009 | Author: George N., Aurora, CO

Comments: they were veery efficient and came out the same day good job

Review Date: 02/09/2009 | Author: a Neighbor, Aurora, CO

Comments: Work appeared to be thorough, the serviceman was meticulous in his cleaning and explained what he was doing. He made some recommendations regarding products for the chimney.

Review Date: 09/11/2008 | Author: a Neighbor, Denver, CO

Comments: No comment.

Review Date: 08/28/2008 | Author: a Neighbor, Englewood, CO

Comments: Work completed by Syvol Black --very thorough and professional!

Review Date: 08/26/2008 | Author: Laura M., Aurora, CO

Comments: I would highly recommend Mad Hatter. I was so impressed that I hired them to do a chimney at another house for me. Very professional, very polite, very clean!

Review Date: 08/18/2008 | Author: a Neighbor, Denver, CO

Comments: Very good work and both contractors were friendly and courteous, definitely will recommend to any one.

Review Date: 07/31/2008 | Author: a Neighbor, Littleton, CO

Comments: My seller was completely satisfied. I have referred you to another customer who is having you clean two fireplaces.

Review Date: 07/15/2008 | Author: Linda Z., Parker, CO

Comments: He did a great job cleaning both the dryer vent and the chimney. We just purchased the house and don't know the last time it was cleaned if ever. We feel a lot better knowing that he clean out year of dryer lint and chimney soot.

Review Date: 07/02/2008 | Author: a Neighbor, Broomfield, CO

Comments: Excellent service and an excellent value. My only criticism was that he finished so late at night that I could not inspect the work. The work was well done though. Thanks.

Review Date: 06/30/2008 | Author: a Neighbor, Englewood, CO

Comments: The technician was great but the office staff mishanled our appointment

Review Date: 06/17/2008 | Author: Derek C., Denver, CO

Comments: did a great job

Review Date: 06/04/2008 | Author: a Neighbor, Aurora, CO

Comments: Prompt, clean, No extra charges.

Review Date: 05/25/2008 | Author: a Neighbor, Denver, CO

Comments: Good cleaning.

Review Date: 05/12/2008 | Author: a Neighbor, Englewood, CO

Comments: Very thorough and competent professional. He took his time to do his job and explained what we should do for future maintenance. We would hire him again. We will recommend him to our friends.

Review Date: 05/02/2008 | Author: Jessica G., Denver, CO

Comments: Service was great. He took great pride in making sure my house was not going to have any more squirrels coming in from the chimneys and had to battle with them literally on the roof to get his work done. He left no mess from the chimney cleaning. He was 15 minutes late but that is okay because traffic was bad that day, could have called to let me know.

Review Date: 04/18/2008 | Author: Thomas B., Denver, CO

Comments: I hired Madd Hatter and they did a great job. They called promptly and came out immediately! I would recommend them to all my friends.

Review Date: 03/11/2008 | Author: Kenneth & della G., Aurora, CO

Comments: The work was done in a very timely manner and at a very reasonable price. I will use this company in the future and I will recommend them to others.

Review Date: 03/09/2008 | Author: a Neighbor, Aurora, CO

Comments: It was a great experience. Thanks for the recommendation

Review Date: 12/03/2007 | Author: Robin D., Littleton, CO

Comments: Quick and clean!

Review Date: 09/05/2007 | Author: Polly D., Boulder, CO

Comments: Clean, timely, good communication and thorough.

Review Date: 09/04/2007 | Author: Patricia B., Arvada, CO

Comments: They were on time, extremely efficient, did a thorough job and left absolutely no mess. Loved the hat!!

Review Date: 08/28/2007 | Author: Abby M., Boulder, CO

Comments: They cleaned the chimney from the inside very quickly and left the house immaculate. They even set up tentative return date for next year.

Review Date: 07/13/2007 | Author: Mike G., Littleton, CO

Comments: I was very impressed by how courteous and neat the person they sent out was. I will use them again, and I will refer them to my friends.

Review Date: 07/02/2007 | Author: Jim H., Littleton, CO

Comments: Very friendly, knowlegable, courteous. Wonderful experience.

Review Date: 05/02/2007 | Author: Lynn J., Aurora, CO

Comments: Mr Black was very personable and professional, he did a fantastic job for us.

Review Date: 05/02/2007 | Author: a Neighbor, Englewood, CO

Comments: Very nice, reasonable price.

Review Date: 08/22/2006 | Author: a Neighbor, Denver, CO

Comments:

Review Date: 07/07/2006 | Author: a Neighbor, Denver, CO

Comments: Came quickly and performed the job professionally.

Review Date: 06/25/2006 | Author: a Neighbor, Littleton, CO

Comments:

Review Date: 06/09/2006 | Author: a Neighbor, Westminster, CO

Comments: These are not just good workers, they are good people and a pleasure to work with. They really took care of me.

Review Date: 06/06/2006 | Author: a Neighbor, Aurora, CO

Comments:

Review Date: 04/24/2006 | Author: a Neighbor, Englewood, CO

Comments:

Review Date: 04/19/2006 | Author: a Neighbor, Aurora, CO

Comments: Mr. Black was very professional and gave me detailed insturctions on how to maintain and keep my fireplace safe.

Review Date: 10/12/2005 | Author: a Neighbor, Littleton, CO

Comments:

Review Date: 09/25/2005 | Author: a Neighbor, Parker, CO

Comments:

Review Date: 08/17/2005 | Author: a Neighbor, Aurora, CO

Comments: They were glad to help me find a more appropriate gas specialist. I was impressed.

Review Date: 08/16/2005 | Author: a Neighbor, Aurora, CO

Comments: sERVICE COULD HAVE CALLED EARLIER WHEN RUNNING LATE

Review Date: 08/01/2005 | Author: a Neighbor, Englewood, CO

Comments: Madd Hatter, Inc. did a great job. Very impressed with quality, communication and professionalism. I would recommend without hesitation this company to others. Thanks

Review Date: 07/29/2005 | Author: a Neighbor, Aurora, CO

Comments: